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Certification Officer

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Date: 12-Jan-2022

Location: Edinburgh, GB, EH12 9DQ

Company: Lloyds Register

Job ID:35305
Location:Edinburgh : 6 Redheughs Rigg  
Position Category:Administration/Business Support
Position Type:Employee Regular

 

LRQA is a leading global assurance provider who specialise in food certification, compliance management systems, supply chain assurance, supplier rating, governance, risk management & performance & process improvements.

 

By bringing together unrivalled expertise in certification, brand assurance, cybersecurity, inspection and training, we've become a leading global assurance provider.

 

We certify Suppliers to Food Accreditation Schemes and address specific needs through the creation of bespoke solutions to provide assurance and business improvement. From independent auditing, certification and training; to technical advisory services; to real-time assurance technology; to data-driven supply chain transformation, our innovative end-to-end solutions help our clients negotiate a rapidly changing risk landscape – making sure they’re shaping their own future, rather than letting it shape them.

 

Certification standards have an essential part to play in ensuring the safety and integrity of our food, from ingredients to finished products, and from supply chains to processing units. However, to compete more advantageously and to protect their brand, many businesses are going beyond compliance. And this is where the LRQA Assurance Programmes come into play

 

The Certification Officer will play an integral role within this, working within the team in ensuring audit delivery is delivered to a high standard by qualified and trained auditors, meeting the KPI/specification of LRQA clients and assisting with the planning operation for all LRQA schemes and allocations of the audits to ensure delivery on time to agreed Client KPI’s

 

Reporting to the Technical Assurance Manager, the Certification Officer will be responsible for working with the Technical Assurance Manager and Assurance Officer to support the running of the Food Assurance Schemes. They will be responsible for evaluating and certifying assessment reports in accordance with UKAS accreditation requirements and scheme owner KPIs and also delivering a first-class customer service experience.

 

The Certification Officer will be required to undergo relevant scheme training and, where relevant, achieve pass rates in any associated exams/on-line tests to allow them to make certification decisions and ultimately deliver assessments to the principle schemes.

 

The Certification Officer will be required to routinely provide feedback on the viability and accuracy of process, work instructions and quality procedures and where required participate in the UKAS office assessment for the relevant scopes, attend UKAS witnessed assessments.

 

 

 

 

Key Responsibilities:

  • Undertake application reviews for new clients or application renewals for current Clients. Process applications (application review & adding member to AIMS system as required).
  • Confirming and approving scopes on application and where necessary the categories, (for BRCGS) auditor and Technical Reviewer and confirming the planning team to allocate audits.
  • Send application renewals out to current members via the aims systems to ensure members renew on time ahead of audit for all schemes including BRCGS.
  • Support the Technical Assurance Manager and Assurance Officer in delivery evaluation and technical reviews of completed audit reports and upload to Clients Directories as required.
  • Lead on the BRCGS Directory and become the expert in uploading BRCGS certificates and reports to this directory and pulling data for monthly team meetings to show where we can improve, ahead of the BRCGS Client monthly meetings and KPI reports to keep us agile and ahead.
  • Work with the Assurance Officer to provide scheme support to auditors, members, participants and LRQA teams.
  • Gather Pre Audit documentation, review this and add to Aims system so that auditors can access this information ahead of the audit and then store this information as per scheme requirements.
  • Log corrective evidence onto the AIMS system in a timely manner to ensure the certification process meets KPIs - Dealing with any Corrective Actions
  • Issue out correspondence and certificates in line with the Quality Procedures and KPIs
  • Work with Aims systems to ensure the BRGCS schemes are utilising the automation of letters going out to members.
  • Participating in internal audits and manage close out of actions across the schemes.
  • Chase overdue audits not booked in by auditors and chase any completed assessment reports using appropriate systems in accordance with Quality Procedures (where required).
  • Administration and process spot check, short notice and unannounced audit requests as required.
  • Administration of joiners and leavers, for applicable schemes.
  • Manage the LR Organic Processors & Producers admin and supporting the Planning and Admin Teams with the running of this scheme, Setting New auditors up on Aims. Track KPIs weekly and publish these to the Client
  • Assist in the maintenance of ongoing audit delivery compliance with ISO17065 in accordance with Quality Procedures
  • Manage the BRCGS in box and assist the Technical Assurance Manager with daily auditor and Client queries
  • Work with the Technical Assurance Manager to ensure all schemes are up to date on Aims systems to manage the team dashboards and support the Technical Assurance Manager in ensuring the BRCGS dashboard is monitored. Lead on BRCGS and keep the team update at all times and within all part of the process requirements to achieve delivery on time.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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