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Retail & Hospitality Lead Auditor

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Date: 03-Aug-2022

Location: Rotterdam, NL, 3068 AX

Company: Lloyds Register

Job ID:37110
Location:Rotterdam : George Hintzenweg 77  
Position Category:Assessors
Position Type:Employee Regular

This position is looking for someone located in the Netherlands


This is an exciting opportunity to join the specialist consultancy/audit team and be part of the Global Retail & Hospitality Centre of Excellence.


This role is primarily responsible for ensuring The Global Retail & Hospitality Centre of Excellence (COE) delivers retail unaccredited audits to ‘own brand’ standards across Netherlands with a specific emphasis on auditing within the retail sector. 


  • High quality audits will be delivered that meet the needs of the customer’s specific requirements in an efficient and professional manner.
  • Through providing effective lead auditorship you will be responsible for:
  • The deployment of assessor resources in line with the onboarding and contract requirements of existing and new retail customers secured by the COE Commercial Team and as instructed by the Global R&H Technical Manager
  • Ensuring the professional, effective and efficient delivery of retail assessment services in line with contract requirements, targets and schedules agreed with the COE Delivery Support Team and Global R&H Technical Manager. 
  • Safeguarding the work-related wellbeing of the retail audit team.
  • Liaising with COE Admin to maximise the utilisation of the retail delivery team.
  • Delivery of calibration reviews, shadow and witness audits with the assessors in line with client contractual agreements per year as planned with the Global R&H Technical Manager. This should be 4 times in a year, twice per round. 
  • Deliver all audits per month as agreed per month and ensure all audits are delivered as required for each round deadline and for the audit cadence to match the financial requirements of the business.
  • Deliver monthly reporting for the client including calibration of the assessors and trending of the non-conformances.


You will need:

  • A minimum of 3 years demonstrable experience in the technical auditing arena; the scope of auditing activity will depend on previous experience and training. 
  • You must have completed work for Albert Heijn in the last 2 years either on auditing or in store operations.
  • A degree in the relevant field of Operation.
  • Successful completion of a recognised Lead Assessor Course – 9K, 14K or 22K
  • Experience of coaching and mentoring at all levels with strong people management principles

Please apply on the link but any questions on this role email Nigel Maud - Global Head of Retail & Hospitality Centre of Excellence -

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