Offshore Account Manager

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Date: 8 Sep 2023

Location: Aberdeen, GB, AB15 8PU

Company: Lloyds Register

Job ID:37880
Location:Aberdeen : Kingswells Causeway 
Position Category:Business Development
Position Type:Employee Fixed Term

The Role: 

  • You will be part of a team of account managers reporting to the UKI Offshore Director responsible for the commercial performance of a section of our offshore business.
  • The work involves building and maintaining business within the offshore energies sectors, including oil and gas, renewables and decarbonisation.
  • Attain new business, by growing sales pipeline and pro-actively negotiate with the customer to order close-out.
  • Manage a group of accounts to achieve the margin and market share growth of the Offshore Energies business, in line with the area Long Range Plan (LRP)
  • Act as the main point of contact for the assigned group of accounts, focussing on the customer experience to enhance loyalty and build long-term relationships.
  • Demonstratable knowledge and experience of the offshore renewables sector would be an advantage.


You will: 

  • Financial Delivery: Deliver financial and operational performance against agreed budget targets, in line with the expected area contribution to the Marine & Offshore financial plans.
  • Opportunity Management: Input and regularly update all opportunities in Salesforce, demonstrating model behaviours to promote the effective use of Salesforce.
  • Bid Leader: Ensure that for all large bids involving multiple internal stakeholders, a bid leader is agreed from the outset, with defined roles and responsibilities understood by the opportunity capture team. 
  • Sales Collaboration: Collaborate extensively and actively engage with the growth product specialists and account managers in different teams or areas to support opportunities and projects as required.
  • Stakeholder Mapping: Develop and regularly maintain a stakeholder engagement plan for each assigned account and establish clear metrics and accountability for all internal stakeholders linked to the account plan.
  • Executive Engagement: Organise frequent executive level engagement with specified clients and ensure strategic relationships are maintained between LR’s senior management and the clients’ senior management.
  • Data Quality: Take accountability for the accuracy and quality of the opportunity and account data input into Salesforce to ensure confidence in the performance reporting and sales forecasts.
  • Activity Reporting: Report on client meetings and all aspects of competitor activity for each client. Disseminate this information to relevant internal stakeholders and share updates during relevant sales team meetings.
  • Feedback Handling: Seek and review client feedback, facilitate resolution of complaints promptly, and disseminate lessons learned to service delivery and client care teams as appropriate, in line with GMS and SLAs.
  • Account Performance: Track account revenue, margin and sales performance and oversee contract management for assigned accounts, including securing contract renewals.
  • Debt Control: Manage debt recovery and work with the area accounts payable team to support as required, the collection of payments that are overdue (as applicable) for the assigned accounts.
  • Proposal Development: Ensure high quality proposals and competitive quotes are produced for the assigned accounts, to expand LR’s existing revenue, market share and relationship with the clients. 
  • Commercial Contracts: Apply commercial acumen in the review of commercial contracts, safeguarding and maximising LR’s position.  Liaise with relevant colleagues as required in the preparation/review stage.
  • Industry Presence: Support the UKI Offshore Director as required and actively participate in events, conferences, and workshops to network and promote LR.
  • Process Adherence: Ensure processes are followed as per the LRs business management system. Ensure full adherence to the Commercial Bid Matrix and relevant implementation. .
  • Professional Integrity: Conduct activities in line with internal procedures, legislation and accreditation schemes, and pursue Continuous Professional Development to maintain a high level of discipline knowledge and awareness.



What we offer:

Lloyds Register Culture and Values:

  • All profits from your work directly fund the Lloyds Register Foundation as a global charity to engineer a safer world. Lloyds Register Foundation
  • Friendly and supportive working environment with a focus on helping each other.
  • Funded social events to build on this friendly working environment.
  • A culture committed to being fully inclusive, supported by Diversity and Inclusion Champions.
  • Thought Leadership; Colleagues encouraged to attend and engage at industry events and conferences via fully funded Technology development portfolio
  • Pathways to impact: Opportunity to apply for funding up to £5,000 - or the equivalent amount of money - from the LR Foundation in support of a charity or other organisation that makes the world a safer place.
  • Two volunteering days which can be taken during working days and will be paid as usual.
  • Focused on leading the maritime industry through the challenges of decarbonisation.
  • A culture committed to being fully inclusive, supported by Diversity and Inclusion Champions.


Personal Package:

  • A competitive salary and a great work life balance with a 35-hour working week.
  • Flexible working options including remote home working.
  • 33 days’ annual leave including public holidays.
  • Wide range of career development opportunities including professional registration, internal promotions and coaching and mentoring programmes.
  • An Employee Assistance Programme and trained Mental Health First Aiders.
  • Define Contribution Pension Scheme.
  • Annual colleague incentive payment.
  • Relocation allowance (if applicable).




Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.


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