Head of People Shared Services

Job ID:40869
Location:Athens : 348 Syggrou Avenue 
Position Category:Human Resources
Position Type:Employee Regular

Head of People Services

Lloyd’s Register

Location: - Athens, Greece

What we’re looking for
The Head of People Services is responsible for overseeing and managing people operations across multiple geographies, ensuring the delivery of high-quality, efficient, and compliant people services. This role involves coordinating HR activities, implementing global HR strategies, and leading a global team to achieve operational excellence. The incumbent will work closely with the Global People Services Director and Head of People Management to drive continuous improvement and ensure alignment with organisational goals.

What we offer you

The role

• Oversee the execution of people transactional operations across the employee lifecycle from onboarding to offboarding.
• Ensure HR operations are delivered with high quality, speed, and accuracy.
• Develop and implement standardised HR processes and procedures to ensure consistency and compliance globally.
• Lead, mentor, and develop a global team, fostering a culture of high performance and continuous improvement.
• Set clear KPIs and SLAs for the teams, regularly monitoring performance and providing feedback.
• Ensure the teams are equipped with the necessary tools, training, and resources to perform their roles effectively.
• Ensure compliance with global and local labour laws, regulations, and company policies.
• Conduct regular audits and assessments to ensure compliance and address any issues promptly.
• Develop and maintain comprehensive reporting and analytics to provide insights into service delivery and compliance to KPI’s and SLA’s.
• Utilise data to identify trends, inform decision-making to continuously improve operational excellence
• Co-lead continuous improvement initiatives to enhance processes, systems, and service delivery.
• Identify opportunities for automation and digital transformation within People Operations.
• Ensure People Services supports the overall business strategy and contribute to the achievement of key objectives.

What you bring

• Proven track record of managing People Services in a multinational organisation.

• Proven ability to manage multiple projects and priorities in a fast-paced environment.

• Ability to work collaboratively and cross-functionally.

• Experience in leading large, diverse teams and managing remote employees.

• Strong Data-Driven Mindset: Excellent analytical and problem-solving skills to use insights from data to make informed decisions that drive benefits strategies and initiatives.

• Proficiency in HRIS and other HR technology platforms.

• Global knowledge / cultural awareness / working with partners / suppliers

You are someone who: 

• Is keen to take accountability and ownership for delivering customer needs 
• Is able to self-manage and prioritize tasks towards achieving goals 
• Is effective at solving problems, trouble-shooting and making timely decisions 
• Is flexible and eager to take initiatives 
• Displays a team spirit, particularly in a multicultural environment 

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About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).