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Business Architect

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Date: 25-Mar-2021

Location: Birmingham, ARD, GB

Company: Lloyds Register

Job ID:32683
Location:Birmingham : 1 Trinity Park : Bi (LR_L000100) 
Position Category:Administration/Business Support
Position Type:Contractor Fixed Term





Main Purpose of JOB

BA & IS has an extensive change programme under way which requires expertise to define and maintain the business capability model, process models and business principles as a complete and coherent view of what the business unit should be targeting at each stage of transformation.  The Business Architect will drive value for money through analysing the business strategy and intended goals, and defining the business architecture based on situational awareness of various business scenarios and motivations and reflected in the above models, thereby enabling the business to operate as effectively and efficiently as possible across the business and information layers of the architecture, to underpin delivery of the business strategy.



Key Accountabilities


  1. Define and maintain the Business Architecture for BA&IS

Working closely with the COO and other senior leaders, the Business Architect will capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to key future processes and customer journeys, and develop a holistic business architecture reflecting business motivations, business scenarios and a customer centric view for the future business operations, taking into account market / competitor trends.  This will need to reflect the differences between the two operating businesses as appropriate.  Once baselined, the activities will focus on maintaining a complete and consistent view of the Business Architecture across all changes within both businesses, moving towards a single consolidated model over time, whilst ensuring that it is complete and consistent at each stage of transformation.


  1. Maintain the Business Capability Model and Process Catalogue

Initially, the Business Architect will take existing processes used within BA&IS and synthesise a view that captures the totality of these models and the future direciton based on business interactions (people, resources, controls) across customer, partner, supplier and external systems, working closely with the SRO and COO.  Defining globalised processed, once baselined, the activities will focus on maintaining a complete and consistent view of the Capability Model and Process Catagloue across all changes within both businesses, driving simplification and consolidation as they move towards a single consolidated view over time, whilst ensuring that they are complete and consistent at each stage of transformation.


  1. Define and maintain the Business Principles Catalogue

Business Principles should express the intentions of the business in its decision making, and to effectively capture these the Business Architect will need to work closely with senior business stakeholders to develop and continuously update the Business Principles to provide both a runway for future decision making and a background for testing / challenging any proposed change.


Business Design Direction, including Chairing the Business Design Authority forums

Apply a structured business architecture approach and methodology for capturing the critical views of  senior management and feeding these into design decisions on our transformation programmes.


The Business Architect will own end to end business design integrity. In support of such business decision making, the Business Design Authority forums exist to ensure that the most effective decisions are made when considering changes in our businesses, and the Business Architect will chair these two forums and ensure that:

  • decisions align to the business strategy, process models and principles; and
  • as far as practicable, that design decisions are consistent across BA&IS, enabling closer alignment and cooperation.


The Business Architect will work closely with the leadership team and PMO to improve effectiveness of the forums, streamlining and focusing debate towards decisions and ensuring that the relevant responsible parties approve decisions, only escalating to the Transformation Board(s) when a decision extends beyond the scope of the initiative(s) proposing a decision.


  1. Drive alignment (as appropriate) across BA&IS

The longer term objective of the business strategy is to deliver benefits through exploiting synergies in the two businesses and the move to a centralised function, which this role will support through both the chairing of the BDAs as well as actively participating in the Transformation Boards.  These forums are the cross-portfolio governance bodies charged with overseeing the portfolios for BA&IS, prioritising initiatives and managing risk and complexity.  The Business Architect’s role will be to ensure escalated decisions from BDAs are effectively presented to enable decision making, and to provide clear advice to the leadership on any matter impacting capabilities, processes and principles.


  1. Support the development and maintenance of the Enterprise Architecture

BA&IS require an Enterprise Architecture team, in lieu of this, the Business Architect would need to work with BA&IS IT team to help drive consistency and exploitation of technology.  The Business Architect will work with the Enterprsie and Solution Archtiecture representatives (or IT team) for BA&IS to develop and maintain the Enterprise Architecture models for the business capabilities.


  1. Support the development of the Target Operating Model

The operating model is both an abstract and visual representation of how we deliver value to our customers as well as how the business actually runs, and hence is closely aligned to the business capability and processes models.  The Business Architect will therefore play a key role in the development of the Target Operating Model, aligned to the outcomes of the business strategy, and of Interim Operating Models which align to each step of transformation.


  1. Support Business Impact Assessments for change initiatives

With a clear understanding of the breadth and depth of any business changes proposed in terms of capability and process models, and the potential impact on operating model, the Business Architect will provide input to business impact assessments, including option analyses as appropriate, to ensure they are complete and comprehensive.


  1. OTHER
  • Understand the end-to-end business context of any architecture work to ensure it meets the broader business needs of Lloyds Register
  • Ensure that Solution Architects have a good understanding of the strategic direction relating to the projects on which they are working
  • Proactively challenge business requirements and solution architectures where needed, and negotiate the best possible outcome for Lloyds Register taking into account both short and long-term needs
  • Clarify and refine the strategy and direction in response to changing business needs, technology developments and service experiences
  • Shape the early stages of projects to ensure that the project’s architecture vision is appropriately aligned with strategic direction
  • Help define and execute plans to increase the effectiveness of the Enterprise Architecture and wider Strategy and Architecture team
  • Work with other architects and the wider Lloyds Register team to identify and drive opportunities for common approaches and solutions
  • Ensure that Solution Architects have a good understanding of the strategic direction relating to the projects on which they are working
  • Develop strategy, principles, policies and roadmaps for assigned areas to enable the successful delivery of the overall BA&IS strategy






Knowledge, Skills and Experience


Business Knowledge

The key areas of business knowledge required to perform the role are:


  • Knowledge across business operations at all levels of an organisation, sometimes referred to as “back office”, “middle office” and “front office”
  • Effective business transformation, delivering value rapidly
  • Service industries – ideally with some experience in the Assurance sector, as well as SSC set up experience
  • Governance


Essential Functional / Technical Skills

The essential technical skills / experience required to perform the role are:


  • Business capability modelling
  • Business process modelling
  • Ideally bachelor’s degree level qualification or MBA or equivalent experience
  • Ideally TOGAF 9 (or later) or equivalent certification
  • 5+ years’ experience as a Business Architect
  • 10+ years’ experience in a business change / transformation / process development context
  • Able to bridge the gap between business and technology
  • Good knowledge of business process re-engineering principles and processes
  • Good knowledge of information principles and policies
  • Basic knowledge of financial models and budgeting
  • Knowledge of all aspects of enterprise architecture
  • Excellent analytical and business analysis skills



Personal Attributes / Competencies

The key personal characteristics required to perform the role are:


  • Effective listener
  • Able to manage conflict / differences of opinion and gain consensus with senior stakeholders
  • Drive positive short-term benefits, sometimes apparently conflicting outcomes, whilst always driving towards the strategic direction
  • Pursues and builds relationships across business and IT to gather intelligence and bring insight about the wider picture
  • Ability to analyse complex situations and to derive workable actions
  • Ability to develop long-term visions and translate them into actionable roadmaps
  • Able to clearly express direction to business and technical colleagues alike
  • Strong collaboration and team working values
  • Ability to balance what is “right” with what is “realistic”
  • Ability to make decisions in situations of ambiguity and the absence of complete facts
  • Ability to debate detail and the thinking behind recommended approaches with the business and IT leadership teams to arrive at agreed positions
  • Excellent documentation skills – both at a detailed and summary level
  • Strong communication and interpersonal skills with an appreciation for an ability to communicate with and respond to the needs of diverse audiences







Key Financial Measures (e.g. specify size of capital/revenue budget, staff costs, sales budget etc)

  • No direct budgetary responsibility, however directly influencing and contributing to strategy and enterprise architecture for a change portfolio >£10M per annum


Key Projects / Activities Managed (Identify impact, effort, cost, time invested)

  • Oversee / manage and ensure alignment of all business design decisions across SDS and CTS Programmes with business strategy and principles
  • Advising the COO on all matters relating to business capabilities, processes and principles


Decision Making Authority

Outline the most important decisions typically expected to be taken

  • Develop and maintain the business Capability model, process models and principles for BA&IS, gradually moving these towards a common baseline TOM


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