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Accounts Receivable Specialist - Dutch speaker

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Date: 11-Jan-2021

Location: Bracknell, GB

Company: Lloyds Register

Role Purpose:

Lloyd’s Register operates an EMEA Shared Serve Centre base in Bracknell, covering Finance and HR.

The role of the Credit and Collections Specialist is to be responsible for (1) Credit Collections, (2) account reconciliations (3) resolution of client specific queries (4) credit management.

To perform other assigned Credit and Collections functions of a routine nature under the direction of the Credit and Collections Team Leader.

Key Responsibilities:

  • Fluent Dutch Speaker
  • Responsible for collection of outstanding debt from across EMEA customer base.
  • Liaise with all necessary stakeholders (internal and external) to ensure customer accounts are fully reconciled.
  • Perform account reconciliations and advise on credit and payment allocations.
  • Responsible for management of query resolution.
  • Reconcile disputes promptly with SLA and professionally across EMEA.
  • Review and advise on customer risk assessment and credit analysis.
  • Assist with new process implementations.
  • Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work compromises your safety or health.
  • Report in timely manner all incidents including near miss and safety observations (NMSO) accidents and injuries and raise health and safety concerns with your line manager.

 

Essential Criteria:

  • Experience within Collections/Accounts Receivable
  • Experience of chasing debtors across Netherland Region
  • Strong Knowledge of Microsoft packages, excel, word etc.
  • Excellent interpersonal skills
  • Excellent customer service skills across multiple locations
  • Industry or shared service experience
  • Fluency in written & oral English (dependant on the role second language will be required)
  • Accurate data entry skills

Desirable:

  • Fluency in a number of European languages.
  • Experience of working with foreign currencies would be beneficial
  • Ideally part qualified or studying towards an CICM or accounting qualification
  • Experience with ERP systems, JD Edwards experience a plus.
  • Ability to work on own initiative or as part of the team.
  • Ability to work and deliver collaboratively a complex global matric.


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