Planning and Scheduling Administrator

Job ID:41408
 

Planning and Scheduling Administrator

Lloyd’s Register

Location: - Chennai, India

What we’re looking for

The Planning & Scheduling Administrator is responsible for delivery of Planning and Scheduling jobs for standard Service Delivery In-Service or MEC jobs. This role ensures requests are completed efficiently and in accordance with proposed KPI targets, maintaining high levels of service and compliance with global standards and processes. Activities will include receiving and acknowledging client requests promptly and professionally.


What we offer you

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes  

• Fixed-term role for 1 year, extension will depend upon business requirement

The role

Scheduling and Resource Allocation: Monitor vessel schedules for In-Service jobs to plan accordingly including:

• Conduct technical competency (TC) checks to determine the appropriate TCs required for a given scope
• Check resource availability and propose suitable assignments.
• Schedule tasks in the surveyor calendar, ensuring efficient use of resources.
• Action Planning & Scheduling requests from receipt to completion, ensuring they meet proposed KPI targets.

Request Validation: Validate requests by conducting contract and account checks to ensure all requirements are met to include checking the feasibility of remote surveys where applicable.

Client Communication: Confirm attendance with clients, providing clear and timely communication regarding scheduling and any changes.

Knowledge Development: Continue to develop local knowledge of clients, locations, and surveyors to enhance scheduling effectiveness.

Standards and Processes: Ensure adherence to global standards and processes in all planning and scheduling activities, maintaining high levels of accountability and performance in compliance with these standards.

Client Centricity: Escalate client feedback to managers and taking proactive steps to maintain positive experiences. Promote a client-centricity culture, focusing on a positive and consistent client journey.

Ownership Handover: Ensure smooth and clear handover of tasks between teams during process cycle. Follow RACI document and clearly communicate transition points to avoid any task overlap or gaps in ownership

What you bring

• Strong organizational and time-management skills, with the ability to handle multiple tasks and meet deadlines
• Excellent attention to detail and accuracy in managing requests and scheduling.
• Good communication and interpersonal skills, with the ability to interact professionally with clients and team members.
• Basic understanding of technical competency requirements and resource allocation.
• Commitment to continuous learning and knowledge sharing.
• Strong understanding of global standards and processes, with the ability to ensure compliance.

You are someone who: 

• Is keen to take accountability and ownership for delivering customer needs 
• Is able to self-manage and prioritize tasks towards achieving goals 
• Is effective at solving problems, trouble-shooting and making timely decisions 
• Is flexible and eager to take initiatives 
• Displays a team spirit, particularly in a multicultural environment 

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About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).