Senior Administrator - TOC

What we’re looking for 
 

We’re excited to offer a Senior Business Administrator position on our team. You will support the Entry into Class department, specifically the Transfer of Class team, by managing documents for asset transfers to other IACS Societies and handling correspondence independently.
 

Your role will enhance the experience for internal and external customers, demonstrating leadership and high personal standards. While extensive knowledge of our products isn’t required, you should be eager to learn, work independently, and take initiative to solve problems and achieve positive outcomes.

What we offer you 

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
• A Full-time permanent role 

The role:

• Communicate clearly in English, ensuring accurate collaboration with internal and external stakeholders.
• Efficiently manage transfer of class requests, providing timely and accurate information to IACS members.
• Support daily operations by managing the TOC-Out mailbox and coordinating with fleet services.
• Create monthly reports on business activities and case statistics for the line manager.
• Adhere to corporate policies on intellectual property, anti-corruption, and equal opportunities.
• Proactively deliver exceptional service, using initiative and problem-solving skills.
• Perform additional tasks as needed by the line manager.
• Foster a positive team environment based on integrity and kindness.
• Support continuous improvement in all aspects of the role.

What you bring 

• Educational Background:
• Bachelor’s degree in business administration (BBA), Management, or related field is required.
• A master’s in business administration (MBA) or other advanced qualifications (e.g., MSc in Management, Finance, or relevant fields) is highly preferred.
• Communication and Interpersonal Skills:
• Strong English verbal and written communication skills, with the ability to convey complex information to stakeholders at all levels.
• Ability to build and maintain relationships with internal and external clients.
• Effective negotiation and problem-solving skills.