Technical Specialist - MOSS Team

Job ID:39663
 

Technical Specialist - MOSS Team

Lloyd’s Register

Location: - Chennai, India

What we’re looking for 

As part of a dedicated team, you will provide a high level of technical specialist support as part of the Marine & Offshore Systems Support Team to meet the needs of the business. To support our local and global stakeholders by answering a wide range of technical queries and applying solutions related to problems with LR business support systems.

What we offer you 

• Competitive Salary.
• A regular full-time position
• Hybrid and flexible work schedules with an appreciation for work-life balance.
• Working in a global company with the ability to work with different cultures and diverse people.

• The opportunity to work for an organization that has a strong sense of purpose, is values-driven, and helps colleagues to develop professionally and personally through our range of people development programs.

The role 

• To perform assessments and provide technical expertise to support the users of multiple internal business support systems, such as MAST and MEC Digital Workbench.
• Troubleshoot, identify root causes and resolve technical issues by using the internal communication channels and IT ticketing system (Service Now system) efficiently and effectively.
• Collaborate with cross-functional teams, stakeholders and external suppliers to ensure seamless integration of new requirements, procedures and system upgrades.
• To conduct technical administration tasks required by the business in line with the process in a timely manner.
• Develop and maintain technical documentation for data and process updates.
• To manage the mailboxes and deal with queries from internal and external users.  Respond to queries in a timely manner and liaise with application developers as required to resolve issues as quickly as possible.
• To run queries in MySQL database to solve problems and undertake administration as required in line with current processes and procedures.
• To train and coach other employees, as appropriate, and disseminate information to achieve effective knowledge transfer and application.
• To pursue Continuous Professional Development and maintain a high degree of discipline, knowledge, and awareness.
• To conduct activities in line with internal procedures, accreditation schemes, legislation, and industry standards.

What you bring 

• A degree or equivalent from a tertiary organization recognized by Lloyd’s Register within the relevant field of engineering or physical science (minimum of two years program) or Qualifications from a marine or nautical institution and relevant sea-going experience as a certificated ship’s officer
• Considerable years of experience in a similar role and an understanding of marine classification and technical performance process
• Proficient in MySQL
• Proficient in Microsoft Applications
• Ability to prioritise and work under pressure
• Strong problem-solving skills
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply 

We hire people with a wide variety of skills, experience, and backgrounds. This includes people with disability, women, people identifying as LGBTIQIA+, culturally and linguistically diverse people, careers, and other varied groups. 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

 #LI-SC1

#LI-Hybrid

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

   Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy.

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).