Contract Administrator - In-Service & Product Certification

Job ID:41890
 

Contract Administrator - In-Service & Product Certification

Lloyd’s Register

Location: Mumbai

What we’re looking for

We are looking for a self-motivated and detail-oriented Pre-Contract Senior Administrator to join our Global Technical and Sales Operations (GTSO) team. In this role, you will provide high-quality administrative support throughout the pre-contract process, ensuring documentation, quotations, contracts, and job bookings are completed accurately and efficiently.

What we offer you

The opportunity to work for an organization that has a clear sense of purpose, is guided by values and helps colleagues to develop professionally and personally through our range of people development programmes.

A Fixed term contract of 6 months

The role

• Support the pre-contract team in meeting business objectives and Global TSO KPIs.
• Prioritise and process documentation, data, and information in line with business requirements and agreed service levels.
• Maintain accurate records through data entry and document management activities.
• Create sales quotations and customer contracts in accordance with established procedures.
• Generate contracts for clients and internal stakeholders.
• Book jobs into the job management system accurately and within agreed timelines.
• Provide general administrative support to the wider team.
• Manage shared mailboxes by categorising and distributing tasks appropriately.
• Respond to and resolve complex internal and external customer queries while building positive working relationships.
• Coach and support team members to encourage knowledge sharing and continuous improvement.
• Ensure all activities are carried out in compliance with internal procedures, contractual requirements, and budget considerations.
• Work safely at all times by following Lloyd’s Register health and safety policies and reporting incidents or concerns promptly.

What you bring

• Previous experience in an administrative or business support role, within a commercial, operations, or customer service environment.
• Solid organizational skills with the ability to prioritize competing tasks and meet deadlines.
• High attention to detail and commitment to maintaining accurate records.
• Well-developed interpersonal and communication skills with the ability to build effective relationships with internal and external stakeholders.
• Ability to resolve routine and complex queries in a professional and timely manner.
• Experience using Microsoft Office applications, including Excel, Word, and Outlook.
• Proficiency in written and spoken English appropriate for the role.
• Ability to work both on your own and collaboratively within a team.
• A customer-focused mindset with a commitment to delivering high-quality service.

You are someone who

• Is keen to take accountability and ownership for delivering customer needs
• Is able to self-manage and prioritize tasks towards achieving goals
• Is effective at solving problems, trouble-shooting and making timely decisions
• Is flexible and eager to take initiatives
• Communicates in a structured way and has ability to present technical ideas in user-friendly language
• Displays a team spirit, particularly in a multicultural environment
• Responds positively to learning opportunities and is comfortable stepping out of own comfort zone

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About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).