Data Integrity Team Leader

Job ID:40112
 

Data Integrity Team Leader

Location: Mumbai

What we’re looking for 

We are seeking a Data Integrity Team Leader to oversee a team of Administrators, ensuring the effective management and maintenance of accurate client data within our systems. The ideal candidate will also be responsible for driving continuous process improvements and managing knowledge within the team to enhance overall efficiency.

What we offer you 

• Competitive Salary
• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.

The role 

• Knowledge Transfer:
  Serve as the subject matter expert for all relevant systems, providing ongoing support to upskill the team and train new members on efficient system usage.
• Data Management Activities:
  Oversee the creation and updating of client accounts, ensuring data integrity, and provide accurate data to support various teams in making informed decisions.
• Data Quality:
  Ensure the accuracy and completeness of MDM data cleansing activities across all applicable systems. Run reports as needed to monitor data quality.
• Master Data Management:
  Execute master data updates and customer data changes in line with directives from the Client Data Owner and Account Data Steward, ensuring alignment with other Data Owners.
• Team Motivation:
  Foster team performance by understanding what motivates each member and recognizing patterns in their skills and behaviors. Provide guidance on task prioritization, act as an escalation point, and manage workload distribution.
• Team Management:
  Lead and develop the team to deliver effective and efficient support services. This includes involvement in recruitment, training, and the development of team members.
• Continuous Learning:
  Cultivate a culture of knowledge sharing and continuous learning, while ensuring adherence to current Data Governance processes and policies.
• Performance Management:
  Set clear performance expectations for the team, regularly measure and report performance against these expectations to the Head of Commercial Execution and the Commercial Execution Manager.
• Continuous Improvement:
  Identify process improvement opportunities for the Commercial Excellence team, supporting the implementation of approved changes to enhance operational efficiency.
• Process Adherence:
  Ensure compliance with all relevant processes within the role’s scope.
• Professional Integrity:
  Maintain the highest level of professional integrity, adhering to internal procedures, legislation, and accreditation schemes. Pursue continuous professional development to stay current in the field.
• Client Centricity:
  Proactively identify customer needs and promote a client-centric culture, ensuring that customer experience remains a priority.
• Data Administrator Activities:
  Perform all responsibilities of the Data Administrator role as needed.

What you bring 

• A degree or equivalent qualification in a relevant field of study.
• Experience working in a business-to-business client service environment, preferably with direct client interaction.
• Demonstrated experience in managing people within a client service setting.
• Proficient in written and spoken English (and local language, if applicable), with the ability to communicate effectively with internal and external stakeholders.
• Self-motivated, capable of prioritizing and managing multiple tasks while meeting tight deadlines.
• Strong attention to detail and a high degree of accuracy.
• Team player, contributing to the achievement of departmental and business objectives.
• Proficient in MS Office applications.
• Flexible and results-oriented, able to address varying and competing client and business demands.
• Adaptable and well-organized, with a practical approach to problem-solving.
• Able to identify and implement system and process improvements to enhance team efficiency.
• Good understanding of global processes and standards, ensuring compliance and promoting adherence within the team.
• Excellent communication and interpersonal skills, with the ability to influence and negotiate across all levels of the organization.

#LR-AR1

About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).