Product Owner - Salesforce Experience Cloud

Job ID:40539
Location:Mumbai : Aurum Q Parc 
Position Category:Information Technology
Position Type:Employee Regular

Product Owner- Salesforce Experience Cloud

Lloyds Register

Location: Mumbai

What we’re looking for 

We’re seeking a driven and organized Product Owner who thrives in an Agile environment and is passionate about delivering customer-centric digital solutions. You will be at the forefront of transforming user needs into cutting-edge products.

What we offer you 

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
• Hybrid working

The role 

• Own and execute product backlog built on top of the high-level business roadmap defined by the Product Manager. This includes assessing value and prioritizing user-stories, epics, and strategic themes to ensure work focuses on those with a maximum value, aligned with product strategy.
• Align regularly with the Product Manager on the product vision, roadmap, upcoming sprints and any shifts in strategic direction and keep the Product Manager updated on development progress and health status of the product.
• To work closely within the UX designers, software development teams and architects to ensure they build the right functionality in a timely manner.
• Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.
• Customer first mindset - serve as the voice of the customer by developing a fundamental understanding of end-to-end customer experience.
• Translate product roadmap into well-defined product requirements including acceptance test criteria. Maintain an appropriately prioritized backlog of user stories for implementation.
• Lead the product functional design process based on an intimate knowledge of the users and technology.
• Work with internal and / or external delivery partners, to execute against product backlog, ensuring an appropriate focus on sustaining performance and protecting the product from technical debt.
• Understand in detail how the delivery partner will be changing the product and how this may impact existing capabilities, and how LR can exploit new features that become available.
• Participate in daily scrum meetings, planning, reviews and retrospectives to ensure the development teams understand the why, what and how. 
• Work with Scrum Master to ensure the product delivery is on track.
• Be accountable for the financial performance of the Product from a technology perspective, including setting the budgets for the next 3 years and how this will be recharged to our customers within LR. Manage the impact on any new requirements and ensuring that there is additional funding available if these requirements are out of scope of the core service.
• Be accountable for ensuring alignment with enterprise governance standards and processes for product management, technology, service and security. Work collaboratively with functional peers to ensure that the governance standards are met and delivered and take responsibility for resolving any shortfalls.
• Work with QA to ensure adequate test coverage for the product. Drive a quality driven mindset with testing included as part of the development process. Utilize automated testing as much as possible to ensure a high-quality, performant and stable product throughout the product lifecycle. 
• Accountable for the maintenance of technical design and other associated Product documentation.
• Understanding the importance of governance processes and controls and working with these to deliver the product in an optimum manner.
• Ensuring that the Product complies with GDPR and other internal or external regulatory/audit requirements.

What you bring 

• Proactive, self-starter with excellent communication skills and the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
• At least 4 years work experience as a Product Owner or similar role in product management, ideally aligned to the specific product this role is targeted for. 
• Technical background in Salesforce Experience Cloud is preferable
• High degree of organization, individual initiative, and personal accountability 
• Strong focus on understanding customer behaviour and pain points to deliver optimal solutions.
• Deep understanding and experience with Agile methodologies such as Scrum and/or Kanban
• Knows how to define the product roadmap supported by customer/market data.
• Experience with a definition of minimum marketable features and minimum viable products.
• Experience in managing suppliers, holding suppliers accountable whilst developing collaborative relationships to underpin ‘agile’ contracts. 

#LI-KC1

#LI-Hybrid

About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

   Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy.

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).