Senior Consultant - Operational Excellence & Digital Advisory

Job ID:41423
 

Senior Consultant – Operational Excellence & Digital Advisory

Lloyd’s Register

Location: Mumbai, India

What we’re looking for

The Senior Consultant – Operational Excellence & Digital Advisory is responsible for leading end‑to‑end advisory projects delivering digital advisory and operational transformation outcomes for clients. The role focuses on shaping, managing, and delivering projects that improve performance, enable digital change, and drive sustainable business outcomes.

The role is centred on Digital Advisory and Operational Excellence, including digital strategy, operating model transformation, process optimisation, and performance improvement. The emphasis is on owning delivery from project initiation through to completion, ensuring outcomes are practical, implementable, and value‑driven.

The Senior Consultant is expected to lead projects, manage client relationships day‑to‑day, provide direction to junior consultants, and contribute to the growth and maturity of the advisory practice.

What we offer you

The opportunity to work for an organisation with a strong sense of purpose, where values guide how work is delivered and colleagues are supported to develop professionally and personally through a range of people development programmes.

• A full‑time, permanent role
• Responsibility for leading high‑impact advisory projects
• Exposure to complex digital and operational transformation challenges

The role

Project leadership and client delivery

• Lead end‑to‑end advisory projects, taking full accountability for scope, delivery quality, timelines, and outcomes.
• Act as the primary day‑to‑day point of contact for clients, building trusted relationships through structured thinking, clear communication, and professional delivery.
• Plan and manage project activities, resources, and priorities to ensure successful delivery.
• Develop a strong understanding of client strategy, operating context, and change constraints.
• Ensure project outputs are practical, implementable, and aligned to agreed objectives.

Digital advisory

• Lead digital advisory projects, including:
• Digital maturity and readiness assessments
• Digital strategy and transformation roadmap definition
• Business‑side system selection and solution evaluation
• Benefits identification and outcome tracking
• Translate digital opportunities into clear, actionable transformation initiatives.
• Work closely with internal digital and technical specialists to ensure alignment between business needs and technology solutions.

Operational excellence and transformation

• Lead operational excellence and transformation projects, including:
• End‑to‑end process diagnostics and performance assessment
• Operating model, organisation, and governance design
• Cost, productivity, and efficiency improvement initiatives
• Identify root causes of performance gaps and develop prioritised, outcome‑focused improvement roadmaps.
• Support implementation planning and change readiness to enable successful execution.

Leadership and practice contribution

• Provide guidance and on‑the‑job coaching to junior consultants, including task direction and quality review.
• Prepare and deliver high‑quality client reports, presentations, and executive summaries.
• Support proposal development and client discussions.
• Contribute to internal knowledge assets, methodologies, and continuous improvement of advisory delivery.
• Actively pursue professional development and stay current on digital, operational, and transformation trends.

What you bring:

Qualifications and experience

• Engineering or bachelor’s degree from a recognised university; a postgraduate qualification in management is desirable.
• Typically 10–12 years of relevant experience in management consulting, digital advisory, business transformation, or operational excellence roles.
• Proven experience leading consulting or advisory projects.
• Strong experience in operational excellence, operating model transformation, or large‑scale performance improvement initiatives.
• Demonstrated experience in the shipping or maritime sector, including work with ship owners, operators, ship managers, ports, terminals, or maritime service providers.
• Practical understanding of maritime operating environments, constraints, and stakeholder complexity.
• Experience working in complex, multi‑stakeholder environments.

Skills and competencies

• Strong, structured problem‑solving and analytical capability.
• Ability to independently shape and lead complex transformation engagements.
• Excellent stakeholder management and communication skills, including senior client interaction.
• Strong report writing, presentation development, and data storytelling capability.
• Proven ability to manage projects, priorities, and delivery outcomes.
• Results‑oriented mindset with a focus on practical implementation.
• High level of professionalism, accountability, and client focus.
• Proficiency in the English language.
• Willingness to travel and work from client or Lloyd’s Register offices as required.

Preferred skills

• Experience with digital operating models, enterprise systems, or analytics platforms.
• Certification or practical experience in Lean, Six Sigma, or continuous improvement methodologies.
• Experience supporting or leading transformation programmes.

You are someone who

• Takes ownership and accountability for project delivery.
• Can self‑manage and prioritise tasks towards achieving outcomes.
• Is effective at solving problems, troubleshooting, and making timely decisions.
• Is proactive, adaptable, and comfortable leading work independently.
• Communicates in a structured way and can present complex ideas in clear, user‑friendly language.
• Demonstrates strong team spirit, particularly in a multicultural environment.
• Responds positively to learning opportunities and is comfortable stepping outside their comfort zone.

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About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).