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SDS Administrator (m/w/d)

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Date: 06-May-2022

Location: Hamburg, DE, 20457

Company: Lloyds Register

Job ID:35997
Location:Hamburg : Überseeallee 10  
Position Category:Administration/Business Support
Position Type:Employee Regular

 

We are looking for a Service Delivery Support (SDS) Administrator to join our SDS Hamburg team.

 

In this role you will deal with the tasks related to MEC (Marine Equipment & Components) part of Lloyd’s Register business, supporting the delivery of a professional and responsive service to our external and internal clients.

 

We are looking forward to welcome you as a new colleague in our team!

 

Your area of responsibility will include following tasks:

-      coordination and prioritising the requests for Surveyor’s Attendance for North-East, Central and South Germany

-      assigning the attending surveyor, respectively liaising with the Service Delivery Team Leaders, when necessary

-      building and maintaining good client relationships through proactive communication and accurate action to fulfil client expectations

-      preparation and providing the client with the fee quotation, as may be required

-      processing of incoming mails, phone calls from external and internal clients

-      liaising with other team members, departments and offices, as may be required

-      setting up of the job in our internal system (SAP – Business by Design)

-      Data filing/entry in accordance with defined procedures

 

Required skills:

  • proficiency in the German and English language (spoken and written),
  • strong customer orientation,
  • responsive and pro-active,
  • professional administrative education or equivalent
  • PC-literate; high affinity to work with professional business-systems
  • structured and well-organized working style
  • attention to detail and data correctness
  • good numerical skills
  • good cooperation and communication skills with own team and with other internal and external stakeholders

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Diversity and Inclusion at Lloyd's Register:

 

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

 

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities)

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