Pension Operations Manager

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Date: 4 Mar 2026

Location: London, GB, EC3M 4BS

Company: Lloyds Register

Job ID:41490
Location:London : 71 Fenchurch Street 
Position Category:Finance
Position Type:Employee Fixed Term

Pension Operations Manager (41490)

Lloyd’s Register

Location: London, United Kingdom

 

What we are looking for

 

Reporting to the Group Pensions Manager take responsibility for the provision of pensions administration services alongside external providers, process management, delivering business process improvements and assisting in the delivery of pension communications. To contribute day to day specialist pensions knowledge and provide commercially focussed support to both internal and/or external stakeholders. To determine solutions for operational pension problems and connected issues where the parameters are not well defined and where previous experience does not always provide any precedent.

 

What we offer you 

 

  • The opportunity to work for an organization that has a strong sense of purpose, is values-driven and helps colleagues to develop professionally and personally through our range of people development programs.
  • A Fixed-Term role.

 

The Role 

 

  • To manage when required projects within Group Pensions department and ensure they are in accordance with quality system requirements, cost structures and budgetary/contractual requirements.
  • Be experienced in insurer transactions and relevant activities including data verification exercises, member communications and administration activities.
  • To assess/ recommend the time/value of the work to be undertaken for an internal/external client within an agreed fee/cost structure.
  • To be responsible for the quality of primarily UK pensions data, however, this may extend to all LR global pensions data when appropriate.
  • To lead in the management of the supplier relationships with the outsourced administrators of the LRSFA ensuring services are delivered in line with contractual requirements.
  • Conduct activities in line with internal procedures, policies, and legislation including industry standards.
  • To pursue Continuous Professional Development and maintain a high degree of discipline knowledge and awareness of the pensions industry
  • To mentor/coach other employees, as appropriate, to achieve effective knowledge transfer and application.
  • To make recommendations based on internal/external feedback to assist in pension service delivery improvement and to help build the business.
  • To provide specialist support/advice to all internal/external stakeholders.
  • To produce the deliverable within the agreed broad parameters in an appropriate
  • format and take responsibility to review other employee’s work as appropriate.
  • To discuss/ present deliverables with the internal/external stakeholders up to senior level and be able to suggest alternative solutions where appropriate.
  • Undertake administration as required in line with current processes and procedures.
  • Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work that compromises your safety or health.
  • Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager.

 

What you bring

Technical / Professional Qualifications / Requirements

  • APMI Qualified or substantial progress towards qualification
  • Excellent Microsoft Office Skills
  • Excellent data analysis skills
  • Pensions Operations Management Experience In either an in-house/Third party administrators’ environment
  • Experienced in administering both DB and DC pension arrangements
  • Good knowledge of international pension schemes

 

 

 

#LI-KC1

#LI-Hybrid

 

About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

 

A black background with purple and green squaresDescription automatically generated   As a Disability Confident Committed Employer, we have committed to:

  • ensure our recruitment process is inclusive and accessible.
  • communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
  • at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

 

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).


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