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Date: 06-Aug-2022

Location: Mumbai, MH, IN, 400093

Company: Lloyds Register

Job ID:36681
Location:Mumbai: Solitaire Corporate Park 
Position Category:Administration/Business Support
Position Type:Employee Regular



Role purpose:

To provide high level support to the Service Delivery team (TSO) against defined procedures, with autonomy over workload to meet business needs. Undertakes a wide range of complex administrative activities and resolves complex queries. May include delegation and monitoring of other’s work.


Key Responsibilities:

  • Support general office admin/facilities duties, as agreed with line manager, in order to facilitate the efficient service delivery and team functioning
  • Identify and suggest improvements to administration processes and procedures. Assist Co-ordinator/ managers with the implementation of new administrative processes and procedures within the team.
  • Execute the role of coordinator for major projects and assist monitor the progress and update shared folders.
  • Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines
  • Review & analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes.
  • Deal with complex queries relating to contracts and build relationships with internal/external clients, as appropriate, including resolution of service problems.
  • Coach other team members, as appropriate, to achieve effective knowledge transfer and application.
  • Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints.
  • Coordinate the Plans / Manuals delivery process by electronic means, as necessary.
  • Maintain the Plans Database & Carrying out the Monitoring of Incoming Plans.
  • Coordinate quotations both from Mumbai TSO and other offices. This includes sending quotes, liaising with CFO/TSO offices and keeping up with status of incoming work.
  • Coordinate the project plans & documents archiving according to the define procedure
  • Manage the Mumbai TSO email system on daily basis and notify/advise the Line Manger and other surveyors promptly as necessary.


Technical / Professional Qualifications / Requirements:

  • Diploma from Poly technic or graduate degree or an equivalent combination of education and experience
  • PC-literate; Profeciency to work with MS Word, Excel, Power Point and Access is a pre-requisite
  • Fluent in English skills in both written and verbal communications with ability to liaise effectively with internal and external personnel.
  • Strong organisational skills, meticulous with the ability to adapt and multi-tasking
  • Self-motivated with an aptitude to work without direct supervision and willing to take the initiative
  • Effective time management with the ability to work under pressure and meet demanding deadlines
  • Good team player with ability to take own initiative to meet business and personal objectives



Diversity and Inclusion at Lloyd's Register:


Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.


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