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Human Resources Administrator

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Date: 08-Nov-2022

Location: Rotterdam, NL, 3068 AX Bracknell, GB, RG12 1WA

Company: Lloyds Register



HR Shared Service Centre Advisor / Administrator 


The HR Shared Services Centre (HRSSC) is key to providing an excellent HR customer service offering to all employees across Europe. As part of this role you will be responsible for supporting hire to retire processes, conducting a wide range of complex admin activities, resolving HR related queries, taking part in HR projects, and driving continuous process improvements.


Applications will be considered from the Netherlands or UK.


Key Responsibilities:


  • Support and administer all internal hire to retire HR processes utilising various HR Systems ensuring SLAs are achieved.
  • Manage onboarding and process all new starter paperwork, including updating 3rd party providers for references and benefits.
  • Process all employee changes such as salary increases, internal transfers, expats/relocation, paternity leave, maternity leave, parental leave, business unit changes in SuccessFactors and update payroll where necessary.
  • Process all administration for leavers and activity including final payments, debts, and online exit questionnaire.
  • Produce reports and take appropriate actions identified including absence monitoring.
  • Respond to queries through the HR helpdesk ticketing system in line with company values and SLA’s.
  • Attend and contribute to team meetings for both the HRSSC and wider HR teams.
  • Manage the documentation processes within HR Shared Services, ensuring that all required documentation is filed accordingly to employee personnel records
  • Build strong stakeholder relationships with the HR community and business managers, and coach on processes.
  • Notifying governmental institutes CBS / UWV / SVB
  • Make recommendations for process improvements.
  • Support HR lifecycle projects such as bonus and pay.


Key Health & Safety Responsibilities:


  • Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work that compromises your safety or health.
  • Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager.


Technical / Professional Qualifications / Requirements:


  • MBO - HBO education level, preferably in the field of Human Resources
  • Proven experience in an administrative role and an ability to work to HR procedures, preferably within an SSC or service provider environment
  • Practiced in delivering excellent customer service and high attention to detail
  • Computer literacy using Microsoft suite, internet tools and other IT applications
  • Ability to work in accordance with professional codes of conduct
  • MUST have: Excellent Dutch and English communication skills (written and oral)


Preferred but not required:


  • Experience of operational HR systems




  • Working hours - 40 per week 
  • Holidays - 31 days
  • Hybrid working is allowed (2 days per week in the office)
  • Bicycle plan


This role does not offer sponsorship employment benefits 


If you have any questions regarding this vacancy, you can contact Mr. Ingo Schleicher-Mogavero (Corporate Recruiter – North Europe)






Diversity and Inclusion at Lloyd's Register:


Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.


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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities)



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