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Sales/Client Relationship Manager - Senior (Yacht & New Building)

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Date: 18-Nov-2022

Location: Rotterdam, NL, 3068 AX

Company: Lloyds Register



Senior Sales/Client Relationship Manager (Yacht & New Building)


The role


To attain new business, retain and develop specified clients in accordance with the Operating Principles for Sales. Promote LR, its products and services as directed in the Yacht and Sea Going market segment.


You will:


  • Be responsible for general client care and ensuring high levels of service provision. To be the main point of contact for the client as well as establishing personal contact with key influencing personnel.Lead surveys on specific high risk activities
  • Ensure strategic relations are developed and maintained between LR senior management and client senior management.
  • Identify new business opportunities with specified clients and update Salesforce accordingly.
  • Prepare and maintain an Account Plan for each client which will involve how to effectively manage the relationship and research to establish knowledge of a client such as business strategy, company structure, hierarchy and identity of decision makers and influencers.
  • Achieve agreed BD targets to protect and grow business with specified clients.
  • To manage assigned accounts to ensure that commercial and performance levels are being achieved and use technology to enable service capability and customer experience, you will make sure we are competitive, drive operational excellence and accelerate growth.
  • Undertake necessary documentation, data, administration and communication activities needed to successfully support client managers in own area.
  • Promote and communicate LR products and services to clients directly, and arrange appropriate visits, presentations and local seminars as required.  This includes proposal preparation and presentation.
  • Monitor, report on, upload to SF and disseminate as appropriate all client meetings and visits as well as all aspects of competitor activity for each client and general client activity. Ensure meetings are well managed and that actions are correct.
  • To pursue Continuous Professional Development and maintain a high degree of discipline knowledge and awareness.


You will need:


  • A degree or equivalent from a tertiary organisation recognised by Lloyd's Register within the relevant field of engineering or physical science or qualifications from a marine or nautical institution and relevant sea-going experience as a certificated ship's officer.Membership of an appropriate professional institution
  • Ability to communicate effectively at different levels within organisations and to influence successfully and openly at all levels – both inside our organisation and outside in the business.
  • Ability and understanding to participate, communicate, positively contribute and add value in marine technical discussions with clients and LR colleagues alike.
  • Ability to understand and assess complex and sometimes unfamiliar situations, visualise solutions and see through to resolution.
  • Enjoyment of building relationships, with the ability to pro-actively drive development of a network of key relationships internally and externally.
  • Strong commercial awareness. Ability to develop strategic action plans based on input from key persons.
  • Strong team spirit. Demonstrate professional people skills and promote a team working environment across the area of business.
  • Thorough understanding of the shipping market and marine environment to manage commercial focus and find new business opportunities.
  • Demonstrate motivational skills in directing colleagues to achieve business objectives.
  • Flexible approach to adjust role as the position develops.


  • MUST have: Language Skills - Dutch and English


This role does currently not offer sponsorship employment benefits



  • Weekly Hours - 40h
  • Holiday entitlement - 31 days as per local legislation 
  • Bonus
  • Company Credit Card 
  • Pension scheme 
  • Personal development 
  • Hybrid work model 


If you have any questions regarding this vacancy, you can contact Mr. Ingo Schleicher-Mogavero (Corporate Recruiter – North Europe)








Diversity and Inclusion at Lloyd's Register:


Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.


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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities)



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