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Sales Team Manager

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Date: 14-Jul-2021

Location: BIRMINGHAM, GB, B37 7ES

Company: Lloyds Register

Job ID:33214
Location:Birmingham : 1 Trinity Park : Bi  
Position Category:Management
Position Type:Employee Regular


We have recently announced that Business Assurance and Inspection Services + Nettitude will be leaving the LR Group and will become a standalone business (LRQA) under the ownership of Goldman Sachs Asset Management.  It’s an exciting time to join our business as we have ambitious growth plans.  We are looking for talented people to join our business to help build on our strengths and transform our business to be the best partner for our customers.


Our Business Assurance business is a recognised, world-leading professional assurance services organisation. We specialise in management systems certification & verification across a broad spectrum of standards, schemes & business improvement services to include customised training & assurance.  In Inspection Services we certify safety critical industrial equipment according to recognized codes, standards & regulations.


The Role

Reporting into the Area Sales Manager, you will lead the Inside Sales team to meet and exceed their targets, working closely with marketing to generate and follow up lead campaigns for transactional certification and training sales. You will work closely with the Area Sales Manager to implement the global Sales Strategy at a local level, through motivation, coaching and development of your team, maximising sales opportunities, continuously improving the quality of sales processes and enabling the digitalisation of the sales process.


You Will:

  • Lead a results’ driven sales team by example, through the management and the delivery of agreed team sales targets and objectives for you and your team.
  • Lead, manage, coach and develop teams to build capacity and capability through recruitment, onboarding, performance management, talent/succession planning, training and development to build and sustain a high-performance sales culture.   In particular, ensuring that clear development plans are in place for team members using our Sales Competency Framework and global ways of working.
  • Ensure company processes are followed at all stages of the sales journey by you and your team, including the correct use of CRM systems, proposal documents and the tools and systems provided to enable your team to operate effectively.
  • Proactively manage lead generation for your area of responsibility, through close liaison with the marketing team and outbound sales activity of you and your team members.
  • Be responsible for ensuring up to date and accurate sales pipeline information in the relevant CRM system, including the proper recording of all tasks, customer communications and follow up actions, enabling an accurate forecast and work plan, including action plans with relevant departments to close any gaps and maximise any opportunities.
  • Prepare and monitor account plans for any named Major Account customers or targets in your area, ensuring the right focus and priority is given to successful implementation.
  • Build and maintain strong customer relationships with critical accounts in your area of responsibility, working with team members to ensure the right level of attention and involvement.
  • Prepare for and contribute to sales management meetings, including the production of sales and pipeline reports, performance summaries and updates on specific project actions.
  • Actively monitor and feedback via the Area Sales Manager, market trends and activity, competitor updates and specific opportunities for growth that you feel are relevant for the BA business.


You Will Need:

  • Essential:

Minimum of 5 years’ experience in B2B sales, with a track record in achieving results

Ability to communicate fully in English for business purposes

Be proficient in standard IT programmes including Microsoft Excel and Salesforce


  • Desirable:

Line management experience, with responsibility for a specific sales function, geography or both

A good knowledge of the business assurance sector, particular in the areas of certification and 2nd party assurance programs

A formal qualification in sales, business studies and/or a field related to business assurance


What we offer:

We offer you an exciting fast-paced working environment with responsibility, intellectual challenge and a high level of client and team interaction. As with every Lloyd’s Register employee, we work with you on your personal development plan to support you in realizing your long-term goals. An attractive remuneration package will be available for the right candidate.


Diversity and Inclusion at Lloyd's Register:


Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.


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