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Business Analyst

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Date: 23-Nov-2021

Location: Southampton, GB, SO16 7PX

Company: Lloyds Register

Job ID:34892
Location:Southampton : Boldrewood Campus  
Position Category:Information Technology
Position Type:Employee Regular

Role Purpose:

The role of the Business Analyst is to support the Product Manager & Owner to continually improve the business moving towards the realisation of digitilisation vision & agenda.  Business Analyst will work with product owner & SMEs to write & develop clear, non-implementation specific epics, user stories and acceptance criteria; understand as-is business processes and then develop customer-driven to-be processes. Progressively improve our demand side and analysis practices, focusing on waste elimination, demonstrating this improvement with hard data. Enforce and promote SCRUM disciplines. The role will also involve providing supporting Product/Platform owner to identify improvement opportunities via a prioritized backlog supporting the strategic Product Roadmap; closure of business incidents; improvements to business processes and support business adoption.


The role will require a good understanding of the system landscape, liaising with users (requirements gathering), producing specifications for improvements and working closely with our development & support partners to ensure the acceptance criteria is met.



  • To increase the business value, collaborate with the Product Manager & Owner to create the product backlog by using Agile practices 
  • Provide user stories to multi-disciplinary teams and define the business-driven acceptance criteria
  • Support Agile practices and encourage the improvement of service
  • Facilitate various Agile processes such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up
  • Actively monitor the product capabilities and work closely with the Scrum Master and Product Owner to ensure that product is delivering a good service.
  • Have a good understanding of the overall product landscape including touch points with other products to provide effective support and suggest system and process improvements
  • Actively engage with the business stakeholders to seek new improvements and bring efficiencies to the current working processes to ensure that the capability remains consistent and fit for purpose with the changing business demand. 
  • Contributing to and supporting backlog delivery in the form of generating requirement specifications to support new capabilities and work with our IT partners to ensure an effective solution is developed
  • Conduct Quality assurance review of all implemented changes including traceability to requirements
  • Work closely with other Product Owners and the Group IS community to keep abreast of changes, issues, workarounds, planned releases and to be able to communicate and interact with the user community
  • Ensuring that managers and stakeholders are kept informed about all relevant issues including performance reviews and areas including testing, changes, making recommendations for improvements and are communicated effectively across the globe.
  • Provide support when needed, for the successful adoption of product capabilities
  • Support continuous improvement through feedback on existing processes, and proactively proposing process and template improvements.
  • Responsible for ensuring change control and change management procedures are followed within the Product team as they relate to requirements



  • At least 2 years’ experience in documenting requirements using Agile methodologies that are then used to produce functional capabilities.

  • Experience in supporting system and process change, supporting the development of risk mitigation activities and supporting the building of technology readiness 

  • A sound approach to problem solving and evidence of systems thinking with good communication and diplomacy skills to guide and persuade at all levels to help others across a variety of cultures to move towards common goals and vision

  • Ability to critically question to help the team foresee the future problems

  • Experience in SalesForce is an advantage

  • Excellent communications and influencing styles, both written (clear and concise) and verbal (simple that translates easily), English is essential.
  • Ability to establish and maintain strong relationships at all levels and with a variety of stakeholders including senior managers and influencers
  • Experience in requirement elicitation & techniques such as informal modeling, use cases, user stories. 
  • Team player and able to work collaboratively with stakeholders at all levels
  • Ability to work effectively with global and remote teams being able to travel when required to meet area requirements as well as working with different time zones occasionally adapting working hours to other areas’ time zones.






Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.


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