IN-SERVICE Product Manager

Job ID:40056
 

In-Service Product Manager

Location : Global Role (Applications Invited from all locations)

What we’re looking for 

We are seeking an experienced In-Service Product Manager to lead and manage the In-Service portfolio from inception to end-of-life, ensuring it delivers measurable business value for Maritime clients and aligns with Lloyd’s Register’s strategy.

The ideal candidate will translate our business objectives into a compelling product strategy, collaborating with cross-functional teams (product owners, marketing, client experience, sales, service delivery, etc.) to develop and maintain products that support the FIT2GROW strategic pillars and provide significant value to our clients.

This role is responsible for defining the product vision, prioritizing product enhancements and features, and owning the product roadmap and playbooks throughout the product lifecycle. You will be accountable for the business success of the portfolio.

 What we offer you  

• Competitive Salary
• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes. 

The role 

• Translate Lloyd’s Register’s business strategy into a compelling product vision that creates market value and positions LR as a thought leader in the In-Service sector.
• Oversee the global delivery of In-Service solutions by owning the product roadmap, prioritizing functionality, collaborating with stakeholders, and providing the Product Playbook to Service Delivery and Commercial teams.
• Lead the high-level In-Service roadmap, determining the prioritization of technical and functional enhancements to meet client requests and align with LR’s New Construction strategic vision.
• Serve as a key thought leader in In-Service, working with product managers and subject matter experts (SMEs) to ensure consistency across offerings.
• Support the achievement of business outcomes by delivering prioritized functionality to clients and markets, collaborating with product teams to meet agreed KPIs.
• Act as an advocate for LR in the In-Service community, providing thought leadership to position LR as a forward-thinking partner.
• Utilize primary and secondary market research, supported by the market insight team, to inform product decisions. Conduct direct client research following a design-driven product management approach and validate findings with analysts and data sources.
• Identify and develop new markets or use cases based on market analysis, technology trends, and client feedback.
• Develop an organic product strategy, analyzing client and market opportunities, and setting practical priorities for the product team.
• Capture high-level client requirements and ensure they are triaged and converted into detailed user stories by the Product Owner and team.
• Leverage SMEs to ensure client needs are accurately mapped and that In-Service expertise supports teams like QA.
• Engage directly with clients to gather feedback, influence product reputation, and act as the escalation point for post-sale client issues, driving critical project execution for key clients.
• Collaborate with SMEs, Product Owners, and Business Analysts to determine the best course of action for the build, implementation, and delivery of In-Service portfolio activities.
• Provide product marketing and external communications teams with insights on key product differentiators and messaging.

What you bring

• A degree or equivalent qualification from a recognized tertiary institution in engineering or physical science (minimum two-year program), or qualifications from a marine or nautical institution with relevant sea-going experience as a certified ship’s officer.
• Membership in a relevant professional institution.
• Chartered or Incorporated Engineer status.
• Proven experience in Class Society surveys, with a solid understanding of classification rules and statutory regulations.
• Experience in Product Management would be an advantage.
• Proficiency in English, appropriate for the role.
• Extensive experience in successfully managing a team, ideally a large group.
• Some experience in business planning and influencing strategic decisions for the future.
• Strong knowledge of financial and budgetary planning.

About us 

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of 

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. 

Want to apply. 

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! 

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. 

 If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. 

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

   As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

   Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy.

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).