Marine and Offshore Technical Specialist

Job ID:37935
Location:Southampton : Boldrewood Campus 
Position Category:Technical
Position Type:Employee Regular

Roles Purpose:

As part of a dedicated team, you will provide a high level of technical specialist support as part of the M&O Systems Support Team to meet the needs of the business

To support our local and global stakeholders answering a wide range of technical queries and applying solutions related to problems with LR business support systems

Key Responsibilities:

To provide technical specialist support/advice on behalf of the MOSS team to internal and external users globally, which will include LR surveyors and specialists.

To run queries in the database to solve problems arising in the database

Investigate issues raised to identify the root cause and apply a fix or escalate to the appropriate team. Apply fixes to issues that can only be carried out by LR MOSS with super user access.

To discuss/present basic reports through the Technical Performance Report (Circulars) to support a technical audience and be able to suggest alternative solutions to satisfy technical standards as necessary

To pursue Continuous Professional Development and maintain a high degree of discipline, knowledge, and awareness

To coach other employees, as appropriate, and disseminate information to achieve effective knowledge transfer and application

Conduct activities in line with internal procedures, accreditation schemes, legislation, and industry standards

To undertake any additional tasks as may be requested by the Marine and Offshore System Support Team Leader

To manage the M&O Systems Support/Class Direct mailbox and deal with queries from internal and external users.  Respond to queries in a timely manner, and liaise with application developers as required to resolve issues as quickly as possible

Technical/Professional Qualifications/Requirements:

• A degree or equivalent
• Membership of an appropriate professional institution
• 3-5 years’ experience in a similar role and an understanding of marine classification, technical performance, and the fleet quality management process
• Proficiency in the English Language commensurate with the work
• Good organisational skills
• Ability to prioritise and work unsupervised under pressure in a busy environment
• Proficient in Microsoft Office Applications
• Proficient in SQL

What we offer in return: 

You will be offered an exciting working environment with intellectual challenges, flexible ways of working and high-level internal interaction, responsibility, and ownership. An attractive remuneration package will be negotiated for the right candidate. As for every Lloyd's Register staff member, a personal development plan will be made by you and your manager to support you in realizing your long-term goals

Who we are

Lloyds Register are a leading international provider of classification, compliance & consultancy services to the marine & offshore industry, helping our customers design, construct & operate their assets to the highest levels of safety & performance. We are shaping the industry’s future through the development of novel & innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day

Important Information – Please Read:

• This is an office-based role (no field work)
• Applicant must be able to pass UK Security Clearance
• Sponsorship is not available for this role

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).